Terms of use

§1. General information

1. The Website is operated by Galeria Sztuki Witryna Agnieszka Kuśnierz, ul. Chopina 1, 20-026 Lublin, Poland, Tax Identification Number (NIP): 7121287211, email: galeriawitryna@wp.pl, hereinafter referred to as the “Gallery”.
2. The Website presents the Gallery, artists and artworks and enables visitors to submit enquiries. It is not an online shop, does not process online payments and does not enable orders to be placed automatically.
3. These Terms set out the rules for using the Website's free functions and the general enquiry process for purchasing an artwork. The details of each sale are confirmed individually.

§2. Using the Website

1. The Gallery provides free electronic services consisting of access to content, searching and filtering information and the contact form.
2. A device with internet access and an up-to-date browser are required. An active email address is also required to submit the contact form. Internet connection charges depend on the visitor's agreement with their provider.
3. Visitors must not submit unlawful content, content infringing the rights of others, malicious software or spam.
4. Use of the Website is voluntary and may be ended at any time by leaving it. The contact-form service ends once the submitted message has been handled.
5. Technical complaints may be sent to galeriawitryna@wp.pl. The report should briefly describe the issue and the circumstances in which it occurred. The Gallery will respond within 14 days.

§3. Enquiries and purchasing an artwork

1. Artwork presentations are for information only and do not constitute a legally binding offer. Prices and current availability are provided in response to an enquiry.
2. Submitting a form, email or enquiry through another channel does not reserve an artwork, create a payment obligation or conclude a sales contract.
3. An artwork may be purchased in person at the Gallery or remotely after individual agreement on the artwork, price, payment method and collection or delivery.
4. Before a distance contract is concluded, the Gallery provides the buyer with the information required by law, including seller details, a description of the artwork, the total price, any delivery costs, payment arrangements, complaint procedure and information about the right of withdrawal.
5. A contract is concluded once both parties expressly confirm all essential terms. Confirmation of a distance contract is provided by email or on another durable medium.
6. Artworks are often available as single items. Availability may change until the Gallery confirms the sale.

§4. Withdrawal from a distance contract

1. A consumer who purchases an artwork at a distance generally has the right to withdraw without giving a reason within 14 days of taking possession of it. Before the contract is concluded, the Gallery provides withdrawal instructions and a model withdrawal form.
2. The right of withdrawal does not apply in the circumstances set out by law, in particular to an artwork made to the buyer's specifications or clearly personalised.
3. The consumer bears the direct cost of returning the artwork unless otherwise agreed before the contract is concluded. The artwork should be secured appropriately for its nature and value.
4. There is no statutory right to withdraw without giving a reason from a purchase made in person at the Gallery.

§5. Artwork complaints

1. The Gallery is liable to the buyer for the conformity of the artwork with the contract under applicable law.
2. A complaint may be made in person, by post to the Gallery's address or by email to galeriawitryna@wp.pl. It is helpful to include details identifying the purchase, a description of the issue and the requested resolution.
3. The Gallery will respond to a consumer complaint within 14 days of receipt.

§6. Copyright

1. Website content, in particular photographs, texts, graphics and their arrangement, may be protected by copyright.
2. Rights in photographs belong to the Gallery or the identified photographers, while rights in the depicted artworks belong to their creators or other rights holders.
3. Copying, publishing, modifying, distributing or commercially using Website materials without the prior permission of the relevant rights holder is prohibited, except where permitted by applicable law.
4. Sharing links to public Website pages and using the available “Share” function is permitted provided that it does not infringe the law or harm the reputation of the Gallery or the artists.

§7. Final provisions

1. Personal data processing is described in the Privacy policy.
2. These Terms are available free of charge on the Website in a format that may be saved and printed.
3. Mandatory Polish consumer protection law applies to consumer contracts. These Terms do not limit any rights granted to consumers by applicable law.
4. Changes to these Terms do not affect acquired rights or contracts concluded before the changes take effect.